PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Autotool Florida Inc. The collective work includes works that are licensed to Autotool Florida Inc. Copyright 2003, Autotool Florida Inc ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Autotool Florida Inc or purchasing Autotool Florida Inc products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Autotool Florida Inc or to purchase Autotool Florida Inc products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Autotool Florida Inc. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Autotool Florida Inc used in the site are trademarks or registered trademarks of Autotool Florida Inc
Autotool Florida Inc offers a one-year normal use parts warranty on every item
we sell. Extended parts warranties are available for
all products and may be obtained at time of sale.
must be registered at time of installation of the product by emailing Autotool Florida Inc (email@example.com) with the product, serial number and
equipment address. This warranty will not apply to any equipment (1) which
has not been operated or maintained according to specifications, (2)
which has been abused, misused, altered or improperly maintained. Some brands offer their warranty separate from Autotool and the customer must go directly with the manufacturer.
Autotool offers a one
year LIMITED structural parts warranty on all AutoTool tire changers. Autotool warrants the equipment to the original
purchaser against defects in material or workmanship under normal use for a
period of one year from the date of purchase. This limited warranty shall be
limited to the repair or replacement of materials or parts found defective, at
the discretion of AutoTool. This limited one year warranty DOES NOT apply to
normal wear items or to items through which compressed air passes. Air Valves,
cylinders, and other moving parts that are subjected to a direct contact with
the flow of compressed air are covered by a limited 90 day warranty. Our air
operated parts are designed to be �powered� by well lubricated and
�moisture-free� compressed air. �Dirty air� with no lubrication will cause
problems with any air powered piece of equipment. If we examine a part and feel
that it is a manufacturer�s defect; we will make sure that part is covered
under warranty for 180 days. Turntable and adapter clamping jaws are covered by
a 90 day warranty. However, we will not warranty any part that has been abused,
altered, or has been subjected to �dirty air�. We believe that your AutoTool
equipment will provide years of trouble
free service, but you must provide periodic maintenance to ensure the longevity
of your machine. We stock a complete parts inventory and employ several full
time technical advisors that can �walk you through� most issues that may arise
with your AutoTool tire changer. This limited one year warranty DOES NOT apply
to normal wear items or moving parts like The mounting head, Rollers and any other parts that are
subjected to a direct contact with the moving parts. We will not warranty any
part that has been abused, altered, or has been subjected to a bad operation by
Our limited warranty policy (one year parts only) does not include a labor
warranty. Our products are sold at such a competitive price that Autotool
cannot afford to send technicians into the field to repair the AutoTool
Equipment. We assume that the buyer of our tire changer is mechanically
inclined or has employees that are mechanically inclined.
Our tire changers are built with �plug and play� parts that make repairs very
easy. This is the same philosophy that the Personal Computer Industry has used
for many years. Most parts can be changed in a manner of minutes.
You can call to our phone number 305-825-9600 for service and parts
information. The service and parts department is open from 9 am to 5 pm EST
from Monday to Friday. The department is SOMETIMES open on Saturdays, subject
to the availability of our service technicians.
There are certain parts that are considered �wear items� and
are NOT included in the one year limited warranty. These parts include plastic
jaw protectors, Metal mount/demount heads, plastic mount/demount, plastic head
inserts, airline fittings, hoses, and clamping jaws. Parts that have been
subjected to abuse or misuse will NOT be considered for warranty.Returns and Refunds
REPEAT: IF YOU ABUSE A PRODUCT (LIKE NOT USING THE PROPER LUBRICATION, PLUGGING
THE 110 VOLT ELECTRICAL CORD INTO A 220 VOLT OUTLET, OR EXPECTING THE BEAD
BREAKER TO CRUSH OLD RIMS), THEN YOUR WARRANTY IS VOID.
Our wheel service equipment products are built for many years of service, but
just like your automobile, they need proper scheduled maintenance. If you
believe that a tire changer or wheel balancer should perform flawlessly for an
infinite period of time with NO preventative maintenance, then please do not
buy our products. You are living in a fantasy world. If you do not keep your
tire changer lubricated, your warranty will be VOID. Let us explain this so
there will be NO CONFUSION as to what is meant by Proper Lubrication.
You all know the story about the blonde who runs her car engine dry of oil,
throws a rod, and refills her car engine with new oil. She thinks that the service
manager of the car dealership is also blonde. New oil in a blown engine will
easily be detected because there will be no metal shavings present. (The above
story is not meant to insult BLONDES-my wife is one-so I know how testy they
Tire changers and car engines have a lot in common. We can easily determine if
your machine has had proper lubrication, or if lubrication was added �after the
fact�. If you do not keep all parts lubricated, then those parts will not move
freely. �Frozen� parts put stress on other parts that were not designed to move
in the first place. Something must give; because of the air pressure or
electric motor torque.
Bolts that have �worked loose� need to be tightened. This is also a part of
preventative maintenance. If bolts are allowed to remain loose, they can alter
the angle of moving parts and parts breakage may also occur. Our technicians
have not �seen or heard it all�, but they are very familiar with what can
happen to equipment if not properly maintained.
We will honor warranties that result from manufacturing defects. Warranties do
not apply to items that have been abused or misused. Many times, the lack of
proper lubrication or a loose nut/bolt combination are the reason for tire
changer parts to break or malfunction. It is the customer�s responsibility to
perform maintenance required by the manufacturer.
Electric motors for AutoTool tire changers carry a 6 month warranty. A low amp
service will shorten the life of any electric motor. All 110 volt tire changers
should be �plugged into� at least a 20 amp service. All 220 volt tire changers
should be �plugged into� at least a 30 amp Single Phase service. Do not use
extension cords with either a tire changer or wheel balancer. The use of
extension cords or improper electrical installation will occur in damage of the
contacts of the switch that controls the motor, lower voltage than the
requested by the equipment will increase dramatically the current(Amps)
circulating by the switch or motor, damaging any of them.
Our limited warranty policy (one year parts) requires the alleged defective
part to be returned to Autotool (freight ppd.) BEFORE the replacement part can
be sent. This means the customer is responsible to pay the freight back to Autotool
. AutoTool may waive the necessity for the �broken� part to be returned, if the
customer sends (via Email) digital photos. If the �broken� part is an integral
part of the machine, and the loss of this part will not allow the machine to
work properly during the evaluation period, AutoTool waive the �normal� return policy in certain
situations so there is minimal down time for the operator. If there is a
question as to the whether the part is covered by our limited warranty, AutoTool
can charge the customer�s credit card for the replacement part (when the part
is shipped) and then credit the amount of the part (not the freight) if the
returned �broken� part is covered under warranty.
AutoTool has been in business for over 12
years, and has a service department with an excellent reputation. The old adage
that compares the attitude of the customer to the type of service received
rings true for AutoTool.
We sell quality products with very few warranty issues. When there is a
warranty issue, (or an out of warranty issue) we want to get the customer back
in business as quickly as possible. A good attitude from Autotool service
technician coupled with a positive attitude from the customer will produce a
satisfactory outcome for both parties.
Please have your owner�s manual with you when you call. If you have lost your
manual, the best way to describe a part is with a digital photo. A digital
photo leaves NO ROOM to the imagination. If our service technicians have your
digital photos in front of them, then the process of replacing parts is much
easier. Please help us to help you. Good information with pictures helps to
speed the process.
Returned goods must be authorized to be returned (in writing) by AutoTool and
must be prepaid to a designated location. All returns are subject to a 15%
handling/restocking charge. Returned goods must be in like-new condition
complete with warranty and original shipping papers.
If you have any questions about our products or warranties, please ask your
Our policy is very generous. If within 30 days of purchase you
decide you don't like the product, you can return it to us and we'll pay
you your full purchase price back, minus shipping & handling . All
returned equipment is subject to a 20% re-stocking fee. All returns must
first be given an authorization number. No returns will be accepted
without an authorization number. Credits will be issued only after we
have received product and inspected it. You will also be charged for
shipping costs for any orders that are canceled after item has already
shipped, but not yet received by you. In such a case, you will also be
responsible for a restocking fee. Orders that are canceled but have not
yet shipped will be subject to a 20% restocking fee.
All returns must:
- Be in original packaging
- Have original manufacturer's paperwork including owner's manual.
- Product must not be damaged in any way.
- There must be no missing parts from product.
We accept Visa, MasterCard, American Express, Discover and personal
and company checks. Any orders purchased with a personal or company
check will be held until funds are cleared. All prices are in US
dollars. Sorry, no C.O.D.s.
Limitation of Liability
Autotool Florida Inc shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Autotool Florida Inc has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Any questions regarding operation of equipment should be directed to Autotool Florida Inc immediately. Autotool Florida Inc is not responsible for damages due to
improper installation, operation, negligence, or faulty equipment. By
purchasing a product from us, you are agreeing to these terms and
conditions. Autotool Florida Inc reserves the right to decline any order at any
time for any reason.Typographical Errors
In the event that a Autotool Florida Inc product is mistakenly listed at an incorrect price, Autotool Florida Inc reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Autotool Florida Inc reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Autotool Florida Inc shall issue a credit to your credit card account in the amount of the incorrect price.Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Autotool Florida Inc without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.Notice
Autotool Florida Inc may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Autotool Florida Inc.Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Autotool Florida Inc products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Autotool Florida Inc products) must be commenced within one (1) year after the claim or cause of action arises. Autotool Florida Inc's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Autotool Florida Inc may assign its rights and duties under this Agreement to any party at any time without notice to you.Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Autotool Florida Inc or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.Participation Disclaimer
Autotool Florida Inc does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Autotool Florida Inc is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Autotool Florida Inc reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Autotool Florida Inc in its sole discretion.Indemnification
You agree to indemnify, defend, and hold harmless Autotool Florida Inc, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.Third-Party Links
In an attempt to provide increased value to our visitors, Autotool Florida Inc may link to sites operated by third parties. However, even if the third party is affiliated with Autotool Florida Inc, Autotool Florida Inc has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Autotool Florida Inc. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Autotool Florida Incseeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).